CUSTOMER SERVICE AND CONFIDENTIALITY
The purpose of this notice is to tell you how Foundation Bank
protects and uses your personal information. Our goal is to serve you as a consumer, effectively, and conveniently as possible, and ensure information you share with the Bank remains confidential.
INFORMATION WE COLLECT
In order to provide financial products and services to you, protect your account from fraud, and comply with federal (and where applicable, state) laws and regulations we collect and maintain data including nonpublic personal information about you from the following sources:
- Information we receive from you on loan or
account application forms;
- Information about your transactions with us or others;
- Information received from third parties such
as credit bureaus.
INFORMATION WE DISCLOSE
We do not disclose any nonpublic information to non-affiliated third parties except as permitted by law or authorized by you. If you decide to close your account(s) or become an inactive customer, we will continue to adhere to the privacy policies and practices as described in this notice.
IMPORTANT NOTICE ABOUT CREDIT REPORTING
We may report information about your account(s) to credit bureaus and/or consumer reporting agencies. Late payments, missed payments, or other defaults on your account(s) may be reflected in your credit report and/or consumer report. It is important to note that we do not share customer information with other companies for the purpose of marketing their products to you, unless you specifically request in advance that we do so. It is not necessary for you to instruct us not to share information with these outside companies, because we will automatically keep your information confidential.
OUR SECURITY PROCEDURES
We also take steps to safeguard customer information. We restrict access to employees who need to know that information to provide products or services to you. The Bank enforces employee safeguard requirements and confidentiality agreements. The bank maintains physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
FOUNDATION BANK WEBSITE
We do not collect or store information when individuals visit our website. To ensure your on-line banking is secure, we use technology that encrypts, or scrambles information so it can transfer privately between you and the Bank’s network. Additionally, your on-line banking information is securely linked to you through the use of a unique log-in ID and its associated password.
If you have questions regarding our privacy policy, please call Foundation Bank at 425-691-5000 or write us at:
Foundation Bank
Attn: Privacy Officer
1110 112th Ave NE, Suite 100
Bellevue ,WA 98004
and/or e-mail us: compliance@foundationbank.com.
The policies and practices described in this disclosure are subject to change, but we will communicate any significant changes to you as required by applicable law. The policies and practices described in this disclosure replace all previous notices or statements regarding the subject. |
